Careers

CCU is a dynamic, growing, community-minded financial institution.  We seek professionals who will put our members first, work with efficiency and accuracy, and enjoy interacting with their co-workers.  Our positions offer many advantages that can include a great schedule, paid time off, insurance benefits, ongoing training, and more.  If this sounds like the right fit for you, please take a look at our current job opportunities listed below.  If there are no positions listed, we still encourage you to apply and we will keep your information on file.  Please keep checking back-we look forward to hearing from you!

The Technical Support Specialists will provide support to end-users for a variety of technologies, including hardware and software for computers, mobile devices, phones, printers, peripherals and more. This can also include network connectivity, access control and credit union specific applications. This person will troubleshoot and resolve these issues to ensure end user satisfaction as well as proper operation of all technology within the environment.

Duties & Responsibilities:

• Provides first level support to credit union staff on for issues with computer software and hardware, mobile devices, phones, printers, peripherals, network connectivity, access controls and credit union specific applications
• Assist in maintaining, troubleshooting, and upgrading hardware and software systems. This includes computers, servers and other network equipment.
• Maintain inventory of computer hardware and log services performed/repairs, return equipment to vendors for repair or replacement when needed.
• Complete project based work as needed including hardware refreshes and deployments
• Create and update documentation on IT processes and procedures
• Requires some occasional travel to other branches in Wausau/Weston area to complete onsite tasks.
• This position requires rotational on-call time and occasional evening and weekend hours. Generally is a Monday-Friday positions with hours varying between 7 am to 5 pm.

Experience & Qualifications:

• Minimum of 2 years experience supporting IT issues for end users in a business environment
• Associates’ degree in Information Technology, or a related field preferred
• Proficiency with applications like Microsoft Office 365, Windows Operating Systems (Desktop and Servers) and Active Directory
• Strong communication and problem solving skills.

This full-time position offers a full benefits package which includes health, dental and vision insurance, life and disability insurance, 401(k) employer match up to 5%, paid time off, ongoing training, and more.
If this position sounds like the right fit for you, please apply by submitting your resume and completing CCU's PDF Application for Employment.

CCU's PDF Application for Employment

CCU is an equal opportunity employer dedicated to a policy of non-discrimination and non-retaliation in employment on any basis, including race, creed, color, age, religion, gender, ancestry, pregnancy, sexual orientation, national origin, disability, genetic information, transgender/gender identity, veteran status, use or non-use of lawful products away from work, or other characteristics protected by law.  Consistent with the Americans Disabilities Act, applicants may request accommodations needed to participate in the application process.